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Privacy Policy

Registrar:

Apukuski / Hybrid Ventures Oy 3130645-9
Contact information:

www.apukuski.com

Federleynkatu 14 A 11, 33400 Tampere
[email protected]
044 2796905

Contact information for the register:
Arttu Hilli
[email protected]
045 78344332

It is important to our company that you can book and purchase our services from us with confidence - trusting that we will protect your privacy. More detailed content of our services is available on our company's website and / or Facebook page or directly from our staff.

In terms of our services and the communication and possible payment service of our Vello appointment service, we store personal information about you. In this privacy statement, we explain in more detail how we process your personal information.

  1. What kind of data do we process?

We typically collect the following information:

  • Customer information (consumer): Name, email address, telephone number, address information, reservations, messages, feedback and contacts, direct marketing authorizations and prohibitions.
    • Customer information (company): Yritys, yhteyshenkilön nimi, sähköpostiosoite, puhelinnumero, osoitetiedot, varaukset, viestit, palautteet ja yhteydenotot, suoramarkkinointiluvat ja -kiellot.

We will receive your information directly from you at the time of booking or through any other contact.

  • For what purposes do we use the data and what is the legal basis for the processing?

We process information on the following grounds based on data protection law:

  • Implementation of services: We process the information you provide to fulfill the agreement for the service you have booked or subscribed to. We cannot allow you to make a booking, bill for our services or keep in touch with you without processing any personal information. When we collect information, we strive to tell you what information is required to fulfill the agreement and what you may provide if you wish. In this case, the processing is based on the performance of the contract.
    • Marketing: We may process your information with your consent to send you direct marketing communications through electronic channels. Based on our legitimate interests, we use the information for marketing by telephone or mail, or on-the-job or on-the-job-based marketing.
    • Statutory obligation: We may be required to retain some of your personal information in order to comply with accounting or other mandatory laws after the termination of the customer relationship. In this case, the processing is based on compliance with a legal obligation.
  • How long do we keep data?

As a general rule, we will retain your information for 12 months after your last booking or visit.

After this time, we will truncate the information and process the information for marketing purposes as long as you have not opted out of receiving marketing messages. If you refuse marketing and there is no other reason to process it, we will retain information about the ban and contact information so that we can ensure compliance with the ban.

We strive to keep the personal information we hold accurate and up-to-date by deleting unnecessary information and updating outdated information. You can also influence the retention period of the data yourself through the options described below, for example, requesting the deletion of your data.

We comply with our legal obligations to retain information.

  • What kind of influence does the data subject have?

Below we list the different ways you can influence the collection and processing of data:

  • Checking, correcting and deleting data: You have the right to verify the personal information stored about you. At your request, we will correct, supplement or delete inaccurate, incomplete or outdated personal data for the purpose of processing.
    • Data transfer: If you wish, you may have the personal information you provide transferred, which we will automatically process based on your consent or agreement, by contacting the person who served you or our customer service.
    • Right to prohibit direct marketing and related profiling: You may at any time prohibit the disclosure and processing of your information for direct marketing purposes.
    • Right to object and limit: You may object to a treatment based on a legitimate interest on the basis of your personal situation. For example, in such a situation, the processing is limited to the time when the grounds for opposing the processing are assessed. Processing can also be restricted to e.g. when the data subject disputes the accuracy of the personal data, in which case the processing is limited to the time during which we can ensure the accuracy of the data.
    • Withdrawal of consent: You can withdraw your consent at any time by contacting the person who served you or our customer service or by other means provided separately.
    • Right of appeal: You may file a complaint with the authority if you believe that your information has been processed in violation of this data protection clause and applicable law.
  • Where is the data transferred?

We use subcontractors to process the data, in which case we guarantee through contractual arrangements that the data will be processed in accordance the law and with the legislation in force at the time.

Some of our partners may be located outside the EU or the EEA. If we transfer data outside the EU or the EEA, we will ensure an adequate level of protection of personal data, including by agreeing on matters relating to the confidentiality and processing of personal data as required by law.

  • Where is the information/data disclosed?
    • Authorities: We may disclose your personal information as required by the competent authorities, based on applicable law.
    • Consent: We may disclose your information to third parties if you have given your consent.
    • Mergers and acquisitions: If we sell, merge or otherwise reorganize our business, your personal information may be disclosed to buyers and their advisors.
    • Collection and legal claims: We may disclose your personal information to third parties if necessary to enforce the Agreement, recover claims, investigate possible violations, or to prepare, present or defend a legal claim.
  • How is the data protected?

We use appropriate technical and organizational security measures to protect personal information against unauthorized processing. Such means include the use of firewalls and encryption technologies, appropriate access control, restricted access, instruction of personnel involved in the processing of personal data, and careful selection of subcontractors.

  • Can changes be made to this privacy statement?

We are constantly developing our services and may change this privacy statement. Changes may also be based on changes in legislation. We recommend that you read the contents of this privacy statement regularly.

The data protection clause was last updated on 25 May 2018 due to the EU data protection reform.

  • Who can you contact?

In all matters relating to this document, you may contact the person who served you or our customer service. You can find more detailed contact information on our website and / or Facebook page.

Our main service area

Kuljetuspalvelu

Ask offer beyond our service area!

Customer support

You will reach us by phone 
Mon-Fri 8-18.
Phone number: 044 7747744
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